Verizon Wireless might not be your favorite carrier but it sure is the best when it comes to customer support. J.D. Power and Associates have finished their latest Wireless Customer Care Performance Study and they say Verizon Wireless is top of the class with Alltel, T-Mobile and AT&T left behind.

The most important thing in Verizon’s way of dealing with issues is its ability to solve a problem in a single call. Hold times are higher 34% since 2003 but people seem to be willing to wait more if a solution is right around the corner. The study was based on responses from about 11,000 people.

What say you? How is your carrier’s customer care department doing?

Related posts:

1. Verizon Wireless Announces Top Music from 2007 Verizon Wireless has revealed its list of top-selling ringtones, ringback...
2. Get Power, Style and Connectivity with Verizon Wireless XV6800 Verizon Wireless, a pioneer in wireless voice and data network...
3. Verizon Wireless XV6900: Available Online Today Verizon Wireless today proclaimed the immediate availability of the latest...
4. MOTO Q 9c Available at Verizon Wireless May 9 Verizon Wireless has just announced a new member to their...
5. MOTORAZR2 V9m for Verizon Wireless USA’s largest leading wireless company, Verizon Wireless, and Motorola Inc....