29 Jul 09 InstantMobile Chat App for Mobile Phones Released
In what seems to be similar to the 24/7 technical support for most online websites we see today, InstantService Inc., releases the InstantMobile application, a chat and email management solution perfect for businesses who want to improve their customer service rendering. This latest software puts to good use the mobile devices as a medium for various matters, which can certainly bring down the usual telephone support costs.
The software can be customized to suit the ideal interface and usability that companies are looking for. InstantService offers chat clients for both smart phone browsers and custom-developed chat clients for specific devices.
The company has developed device native chat clients for the T-mobile G1 and Apple iPhone, and continues to develop the solution for other devices as requested.
(Source) Press
Popularity: 1% [?]
Tags: Apple iPhone, chat clients, customer service, G1, interface, latest software, management solution, mobile devices, smart phone, T-Mobile, technical support, telephone support, usability
20 Jul 09 Accenture Acquires Nokia Symbian Professional Unit
In a business-related move, Nokia has reportedly acquired the unit responsible for the Symbian OS. This includes all engineers and customer support which are responsible for providing engineering consulting and product development services for mobile operators.
Services provided by the Symbian Professional Services teams include advanced technical support, techniques for enhancing performance, memory, and power, advanced error diagnosis and repair, and turnkey software development services that can be used in a range of technical environments.
There will be approximately 165 people who will transfer to Accenture. The agreement is expected to be ironed out by the third quarter of this year.
(Source) Press
Popularity: 1% [?]
Tags: accenture, customer support, diagnosis, engineering consulting, enhancing performance, mobile operators, Nokia, nokia symbian, performance memory, professional services, professional unit, software development services, symbian os, technical environments, technical support, turnkey software development
