For the many jobless people out there, this may be your chance to finally get a job. Especially if you are familiar with the iPhone and its technical details, check out the job opening over at Affiliated Computer Service (ACS).

Affiliated Computer Services announced the positions for customer care agents and managers as part of a plan to hire nearly 600 people at three different centers across the country. ACS said they are taking applications and plan on hiring as soon as possible

Prospective workers can walk-in at 18277 SW Boones Ferry Rd. or apply online at http://acs-inc.com/. Training classes are scheduled for early April. ACS has 1,700 workers in Portland area and 2,000 people in Oregon.

(Source) KGW

Tags: acs affiliated computer services, affiliated computer service, Business, Cell Phones, customer care, ferry rd, iPhone, iPhone, job, tualatin

Are you a Sprint customer? Do you plan to become one soon? By soon we mean the launch of the Palm Pre. Sprint has decided to announce a new Sprint Premier program for the most loyal customers. Here’s what you can expect from it:

• Early Upgrades: After only one year customers can receive our new customer price on a new handset. That’s almost a year sooner than other customers. For accounts sharing minutes, the early upgrade applies to the primary line. A new two-year agreement is required.
• “Just Because” Perks: Spontaneous special offers for trips, tickets to shows and sporting events — just to say thanks.
• Anniversary Rewards: Customers celebrate their annual Sprint anniversary with a special gift such as free ring tones or free minutes.
• First to Know/First to Buy: Longstanding customers get an exclusive first peek at new products and services such as the upcoming Palm Pre™, and then are among the first with opportunities to purchase when they become available.
• Accessory Discounts: A once-a-year discount on accessories at participating Sprint stores.
• Courtesy Plan Check: For customers who haven’t changed their plan in six months, Sprint will notify them for a “Plan Check” to make sure they are getting the most value out of their device.

I know what you’re thinking now. What does one have to do to get that Sprint Premier? Well you should have no problem if you are a 10-year Sprint customer, have an individual plan revenue of $69.99 or a family plan revenue of $99.99 for three consecutive months. Do you think you can manage that?

via wmexperts

Tags: customer care, Mobile News, Programs, Sprint, Sprint, Sprint Premier

Here’s somewhat of a shocker news. Sprint isn’t known at all for great customer care. En contraire, we’ve seen numerous reports suggesting that the customer service department could certainly be improved.

A recent Pali Research report found out that Sprint’s wireless customer service was the best available now. Some two years back Sprint was last in the same category. It looks like the current customer care department has answered 91% of calls in under 30 seconds while 99% of calls were answered in 2 minutes. Verizon came next with 85%, T-Mobile was third with 43% and AT&T got just 33% in half a minute.

Does that mean you should switch to Sprint? Not at all. It will be just a little while until a different report will show how a different carrier is the best in the whole class at cracking nuts or something like that. Any Sprint customers care to comment on Sprint’s customer support?

Tags: customer care, Mobile News, Sprint, Sprint