26 Nov 08 Storm’s Software Has Issues Which Will be Fixed… Eventually

The Storm has some OS problems and there’s no way to deny that. That’s OS v4.7.0.65 if you are wondering. Luckily a firmware update is scheduled for early December, which means that some of your problems might be solved. Will Verizon and RIM be able to fix everything eventually?

The first OTA update – Maintenance Release 1 – will arrive in the first week of December. Here are some of the issues that will be initially fixed:

If a customer receives a call while listen to music at low volume using a wired headset, the music volume may suddenly increase to the highest level (!). Interim recovery instructions: Lower the volume using the buttons on the side of the handset.

When using voice-activated dialing, incoming audio may be muted. Interim recovery instructions: Enter the menu and select “Activate Handset or Speaker”.

The handset may reset itself while sitting idle or while using multimedia applications. No interim recovery instructions provided.

A future Maintenance Release should also take care about the following problems:

Customers may intermittently lose email connectivity via CDMA and/or international roaming modes. Interim recovery instructions: Main menu -> Manage Connections -> Select mobile network -> Turn radio off, then Turn radio on. If this does not resolve the issue, pull the battery.

When powering on the handset, the radio sometimes does not turn on. Interim recovery instructions: Main menu -> Manage Connections -> Select mobile network -> Turn radio on. If this does not resolve the issue, pull the battery.

Pressing the send key while the device is in landscape mode will open the phone application in portrait mode, but the speed dial function may not work. Interim recovery instructions: Press escape until the home screen appears, then press the send key with the handset in portrait orientation.

Sometimes entering characters on the virtual keyboard doesn’t work. Interim recovery instructions: Re-select the character.

What’s your Storm experience? Come on, don’t be shy! Tell us all about it!

via BGR

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Tags: BlackBerry, RIM, Storm, Verizon