MobileMe is a great idea which went terrible wrong a least a couple of times. Despite Apple’s efforts to launch the iPhone 3G together with the App Store and MobileMe, the later proved to be a more complicated launched than initially predicted.

Apple started offering up to 60 complimentary free days of MobileMe subscriptions to everyone affected by the whole switch but that’s not enough. And it’s not enough for Steve Jobs who didn’t hesitate to share his thoughts on the matter in a mail addressed to the “Team”:

Team,

The launch of MobileMe was not our finest hour. There are several things we could have done better:

– MobileMe was simply not up to Apple’s standards – it clearly needed more time and testing.

– Rather than launch MobileMe as a monolithic service, we could have launched over-the-air syncing with iPhone to begin with, followed by the web applications one by one – Mail first, followed 30 days later (if things went well with Mail) by Calendar, then 30 days later by Contacts.

– It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store. We all had more than enough to do, and MobileMe could have been delayed without consequence.

We are taking many steps to learn from this experience so that we can grow MobileMe into a service that our customers will love. One step that I can share with you today is that the MobileMe team will now report to Eddy Cue, who will lead all of our internet services – iTunes, the App Store and, starting today, MobileMe. Eddy’s new title will be Vice President, Internet Services and he will now report directly to me.

The MobileMe launch clearly demonstrates that we have more to learn about Internet services. And learn we will. The vision of MobileMe is both exciting and ambitious, and we will press on to make it a service we are all proud of by the end of this year.

Steve

There’s really nothing to say as it’s pretty clear. Apple is firing incompetent employees taking serious action towards fixing what has gone so wrong.

I’d like to see a similar mail to Microsoft employees regarding Vista. It should basically explain why Vista sucks and address the actual main problem which is lack of good leadership and foresight.

Via Gizmodo.com

Tags: 3g iphone, Apple, Mobile News, MobileMe, steve jobs