Sprint is getting ready to launch the HTC Touch Diamond in just a little less than 10 days. In recent light of Sprint’s Samsung Instinct data problems which are affecting quite a few of Sprint’s subscribers we can only but ask ourselves if future HTC owners are going to have similar software issues.

We did tell you about the Instinct in the past and no matter how many firmware upgrades Sprint rolled out, it never completely solved all issues.

We received a tip from one of our readers, a Sprint employee, which you will find below. Following the steps he mentions might get your phone working at full capacity. But then again it might not do it for you. As always, back up your data first and seek proper guidance from Sprint staff.

Here’s the solution to all your problems the we have been given

I work for sprint and have been trying insesintely for the last week to exaughst all resources available to me to make my instinct work. I used the online chat and got my MSL obviously we can not access our own accts.

Then tried every fix i new. I finally found the combonation. No matter how many times you have done the steps i am about to mention try again trust me i about traited my instinct for a mogul. LOL

Instinct Data Trouble Work Around:

(Recommended Chat w/ care through sprint.com)

Adv rep you data trouble w/ instinct no on demand, errors uncaught exception,errors 36868 and 49657.

Adv rep you have tried all the basic steps battery out, reprogram blah blah. Ask rep to cancel and resume your NAI

after NAI resumed ##MSL# reprogram

after reboot update data profile

then ##3282# & ##data# data RESTORE then enter MSL phone will reboot

Once phone back up again get to area with as much signal as possible

and perform

##RTN# & ##786# enter msl then reset to factory defaults phone will reset and try and reactivate itself

if u are in a good signal area it will reactivate quickly

Once your back to square one start opening apps that did not work before and u will find now they do and will actually upgrade properly

Be sure to back up contacts before beginning any of the above proccess. This will work as long as you reactivate in an area with good reception SPREAD THE WORD!

Thanks Zed and keep us posted.

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