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Palm Returns Fire, Doesn’t Care About Apple’s New iTunes Syncing Policy That Much?
Author: Chris17 Jun
Apple made its first shy move against the Pre when it declared that in the future only Apple hardware will be capable to sync with iTunes. While the word Pre wasn’t exactly mentioned, we all know who was Apple talking about. Unfortunately not only Palm Pre owners will dislike this third party iTunes syncing policy. Will Apple lose any iTunes customers?
Palm did not fail to respond. Lynn Fox, Palm Spokesperson, had this to say about the whole thing:
Palm’s media sync works with the current version of iTunes. If Apple chooses to disable media sync in a future version of iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we could consider.
So Palm is firing back confidently that its customers will find a way to access iTunes from the Pre but the manufacturer isn’t saying it will personally find workarounds to ease your iTunes access.
Tags: Apple, Apple, iTunes, Mobile News, Palm, Palm, Portable Devices, pre
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6 Responses for "Palm Returns Fire, Doesn’t Care About Apple’s New iTunes Syncing Policy That Much?"
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Apple spends a lot of money to develop iTunes, and on the Mac, Address Book, iCal, and Mail. Why should Palm be able to freely use Apple’s software with their device? Why should Apple subsidize the Pre? Palm should write it’s own software and compete on a level playing field. Oh wait they tried that once! I think it was the crappy Palm Desktop! Be afraid Pre owners…be VERY afriad!
Apple’s response might be childish, but Palm’s strategy is just dumb. They are letting another company have control over a significant part of the user experience. They should instead, license iTunes APIs or come up with a better solution. Instead of blaming Apple, Palm should be saying that in a few weeks, they will offer an alternative solution and will automatically suck all appropriate files out of iTunes into the Palm solution or sync the files on the fly.
Palm and Apple also have some “history.”
Palm offered horrible or no support for Macs for years and it was Palm’s (now former CEO) who offered this “insightful opinion” on the original iPhone:
“We’ve learned and struggled for a few years here figuring out how to make a decent phone. PC guys are not going to just figure this out. They’re not going to just walk in. - Ed Colligan, Palm CEO, November 16, 2006,”
And more trash talkin’ from Ed…
“The biggest unknown [with the Palm Pre] is price, which went unmentioned during the demo. My assumption is that Palm would try to take market share by coming in significantly lower than the $200 or so Apple wants for its iPhone,” Peter Kafka reports for AllThingsD. “But when I ran that theory by Palm CEO Ed Colligan, he looked at me liked I’d peed on his rug. ‘Why would we do that when we have a significantly better product,’ he asked, then walked away.”
Finally, guess who was in charge of Apple’s iPod division when Real tried to crash the Apple iTunes party with its “Harmony” software and Apple nixed it with a couple iTunes updates? John Rubenstein, current CEO of Palm.
Karma is a b……, ain’t it?
Not ceding control of a strategic part of your user experience to another company is apparently a lesson J. Rubenstein never learned at Apple.
Apple’s response childish? Come on!
They said that they will continue to develop iTunes and will not bother to test if it still works with devices that try use some hack to convince that they are iPods. The hack could break at any time without anybody trying to break it.
Apple has millions of dollars and many many years creating and refining iTunes and all that goes with it. Now Palm wants to just hijack that software for it’s own ends? WTF over? That is the most asinine business strategy ever. The Pre with it’s 18 oh so wonderful applications and an even more craptacular network is DOA. Apple is going to sell 10 to 15 times more iPhones tomorrow (as in one day) then the Pre has sold to date or will sell over the next 2 years combined. It’s just sad that Palm GAVE AWAY the PDA to microsoft, then in turn handed it to Apple on a silver platter.
I think Palm should be able to use the iTunes store Apple built to sell its iPods. I also think Kmart should be allowed to place its merchandise on Wal-Mart shelves. Kmart is having trouble selling stuff in its own stores and Palm doesn’t even have a store. Why should Palm have to build its own store when Apple has a perfectly good one it can use. Apple just isn’t playing nice.
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