The Palm Pre is one of the phones that disappointed this year. Don’t get me wrong, the Pre is a great phone and I’ve said that a couple of times. But the Pre has disappointed by not becoming the hit iPhone competitor we believed it to be in the first half of the year.

And today we hear about a new problem related to the Pre. It looks like various people have reported issues with backing up their data. Some users have been trying to restore from a backup that doesn’t have their data. Palm has acknowledged the fact that some of its customers are encountering this problem and issued a brief statement on the matter:

We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device.

Apparently if it happened to you, it’s your fault. You should definitely start nagging a Sprint representative in case you have been experiencing the issue!

via PreCentral

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