AT&T has filed a lawsuit against Verizon Wireless after Big Red launched that “There’s a map of that” campaign. AT&T alleges that Verizon is misleading customers into thinking that AT&T doesn’t offer coverage in various areas of the U.S. The Trial has been filed in the Federal District Court in Atlanta and while we’ll be waiting for a ruling in favor of either AT&T or Verizon, AT&T has instructed its employees on how to respond to any questions regarding the trial.

Below you’ll find the memo with all the precise instructions:

Channels: COR, DMDR, LD, and NR Internal
Roles: Reps & Above
Markets: All
Contact: Your Manager

AT&T filed a lawsuit on November 4, 2009 against Verizon’s “There’s a Map for That” advertising campaign. Independent research shows that the maps in the advertisements mislead consumers into believing that we do not offer any wireless service in the vast majority of the country. In fact, AT&T’s 2.5G EDGE network covers 1.75 million square miles of the United States, reaching some 296 million people, roughly the same number reached by Verizon’s network. This network supports popular services like e-mail, surfing the Web, texting, and voice calling, including the activities shown in the Verizon TV advertisements. In addition, our 3G service, the nation’s fastest, is available in more than 9,400 cities and towns.

We filed the lawsuit in Federal District Court in Atlanta and asked that Verizon be prohibited from misleading consumers regarding the scope of our wireless network.

How should I respond to customers who ask about the lawsuit?

While we cannot speculate on the complaint filed, it is a great opportunity to remind customers of AT&T’s many advantages that over 81 million customers enjoy, including:

* Best Network
* The best coverage worldwide (More Bars in More PlacesTM).
* The nation’s fastest 3G network and the only national 3G carrier providing simultaneous voice and data usage.
* The most devices that work in the most places including Japan and South Korea (3G 2100 MHz device required).
* The nation’s largest wireless and wireline broadband provider.
* The nation’s largest company-owned and operated WiFi network with more than 20,000 hotspots, including Starbucks, McDonald’s and Barnes and Noble, as well as access to over 120,000 hotspots around the world.
* The leading provider of local and long distance voice services.

Greatest Value – The fairest value with Rollover® allowing customers to keep their unused minutes month to month.
Best Products - The most innovative exclusive devices such as the iPhoneTM 3GS.
Most Convenient Services
* The most customer friendly free self-service tools with *Services for checking usage, paying bills, and adding features.
* The most convenient and cost-effective way for customers to manage their accounts with Combined Billing for wireless and wireline products.
* Industry leading 30-day satisfaction guarantee.

As always, if you have an inquiry from the media, please refer them to your local media relations team member.

So what do you have to say? Do you have any questions for AT&T? Who would you like to see winning?

via mobilecrunch

Tags: At&T, Uncategorized, Verizon

We published a story yesterday telling you about T-Mobile’s sudden outage which affected a lot of people. Although T-Mo restored all the services, that wasn’t done almost immediately despite the company’s quick response. And today we found out what caused the issue. It looks like a software error was to blame. That’s why thousands of T-Mobile customers saw dropped calls and busy tones despite having very good signal from the towers. Here’s what T-Mobile had to say about the outage:

On Tuesday, some T-Mobile customers may have experienced service disruptions impacting voice and messaging services. We restored full service to all affected customers later in the day. After investigating the cause, we have determined that a backend system software error had generated abnormal congestion on the network. T-Mobile has since implemented additional measures to help prevent this from happening in the future. We again apologize to those customers who were affected and may have been inconvenienced.

This certainly doesn’t look good on T-Mobile especially considering the recent Sidekick troubles. What about you? Is you T-Mobile phone working properly again?

via Gizmodo

Tags: Outage, software error, T-Mobile, T-Mobile

Apple’s App Store has established yet another record. We’ve seen the store reach one billion downloads followed quickly by the two million mark. And now the App Store has reached another remarkable number. The store houses at this time 100,000 applications which is a record in the business and now the number has been officially recognized by Apple. Everyone else is trailing way back and it will be almost impossible for the App Store to be surpassed by any other similar adventure. We’re probably going to see even more records get established as there are more than 34 million iPhones out there, not to mention the iPod touches sold so far by Cupertino. We’ve showed you lots of App Store apps here and there are many more interesting apps to show you, so stay tuned. The third billion download is probably just around the corner.

What’s your favorite iPhone app?

via Apple

Tags: App Store, Apple, Apple, iPhone, iPod Touch, Mobile News, Mobile Software, Portable Devices

The fact that T-Mobile wants to upgrade its network to the next level is well known already but it looks like the company has already started deploying its brand new 7.2Mbps HSPA network. People are reporting that T-Mobile already has deployed HSPA in various markets. The rollout is not official yet but we’re expecting T-Mobile to make it available by the end of the year. If you’re around New York or Chicago, go ahead and test your T-Mobile connection and tell us more about it. Speeds between 3.80Mbps and 5.40Mbps have been reported so T-Mobile is definitely testing the new network as we speak.

via androidandme

Tags: 7.2Mbps, HSPA, T-Mobile, T-Mobile

We talked about the Eee Keyboard all year long while waiting for Asus to make it official. Well guess what, folks, it’s still not available. The computer has been announced and then delayed at least a couple of times, and just when we thought we might actually see it in action we hear that the Eee Keyboard is being revised. Apparently the 5-inch resistive touchscreen panel is not good anymore and a capacitive touchscreen display will replace it. The new panel should offer a better touch experience as it will resemble the one found on various smartphones out there, including the iPhone.

The Eee Keyboard will probably not be available before Christmas so you can go ahead and scratch it off your letter for Santa.

via reghardware

Tags: ASUS, Christmas, delay, Desktop PCs, Eee, keyboard, Portable Devices, Revision

Now here’s something cool that would find a nice home in any OS fan boy’s collection — What you see above are real life calculator concepts that mimic the virtual ones found in both Mac OS X and Windows. The Mintpass designer has done a great job with these showing off their virtual counterparts in the bottom corners of the images.

Would these ever hit retail? Most likely not because if they did the manufacturers would be looking at a hefty lawsuit. But hell, I’d buy one.

via technabob

Tags: Accessories, Apple, calculator, concept, mac os x, microsoft, Mobile News, Mobile Software, OS X, windows

Before you read on please make note that this is only a rumor and has not been confirmed in any way shape or form — BGR brings us news that AT&T and Apple are pondering whether or not to launch an 8GB iPhone 3GS for $99 that would be presumably replace the current $99 iPhone 3G.

Like I said, there isn’t very much evidence to back this up but if this goes down it would reportedly be a move to combat the DROID handsets popping up on Verizon.

Tags: Apple, Apple, At&T, At&T, Cell Phones, Droid, iPhone, iphone 3g, iPhone 3GS, Mobile News, Mobile Software

Earlier today we let you know that the BlackBerry 8530 would be hitting Verizon on November 20th and now we have news of the same device hitting Sprint.

There wasn’t an exact release date announced but a Sprint spokesperson said that it will be out relatively soon with EV-DO and WiFI built-it. Of course, since there was no release date announcement there was no price but we have a hunch that it will be right around the $99 that Verizon is charging with a 2-year contract and $100 mail-in rebate.

via bgr

Tags: BlackBerry Curve 8530, Cell Phones, ev-do, Mobile News, Mobile Software, release date, Research In Motion, Sprint, WiFi

I have to admit that I have never seen portable HDDs as nice looking as the Brinell Purestorage line, and I probably never will see anything nicer in the future.

These Purestorage HDDs have 160 to 500GB worth of storage, and they are USB powered. You should be able to purchase one for about $280.

Source

Tags: Brinell, Brinell Purestorage, external HDD, portable HDD, Purestorage, software

If you haven’t got enough of the Fab Four with the Beatles Rock Band video game, then I highly suggest purchasing this Apple shaped USB device.

This Apple contains the remastered Beatles catalog that has MP3 and FLAC versions of 14 stereo titles, as well as 13 mini-documentary films about the albums, original replications of the original UK album art, rare photos, and liner notes. The 16GB device is shaped like an apple because it is Apple corps that is the Beatles music publisher.

This Beatles USB catalog will be released in North America on December 8th, and will cost $279.99.

Source

Tags: Apple Corps, Beatles, Beatles Rock Band, Beatles USB, software, The Beatles

The SEMA auto show has a lot to put on display other than cars. You can read more about it on the Car Buyer’s Notebook, and this ESP was on display at the Garmin Booth.

This ESP is nothing mystical, but the EcoRoutes ESP is a module made for Nuvi navigation devices. It connects to the vechicles OBD-II diagnostics port, and “gathers information about your vehicle’s performance and relays that info via a Bluetooth data connection to your Garmin Nuvi GPS device atop your dashboard”. It is fully customizable with the Nuvi’s touchscreen, and can monitor fuel economy and emissions data in real-time.

There is no word on when Garmin’s ESP unit for the Nuvi will be available, but there should be more information about it at CES 2010 in January. I think I’ll stop by the booth to see how it is doing.

Source

Tags: EcoRoutes, ESP, Garmin, Garmin, Garmin Nuvi, Garmin Nuvi ESP, GPS, nuvi

As if the BlackBerry Curve 8530 and Convoy were not enough, Verizon also has some chocolate topping for their mobile sundae: The LG Chocolate Touch.

This new iteration of the Chocolate has integration with Twitter, Facebook, and MySpace. It also has Dolby Mobile sound and a Join the Band feature that allows uers to play along with their music with a virtual drum kit and 88 key scrolling keyboard. It also has one-touch uploading as well as a 3.2 Megapixel camera.

You should be able to purchase it today for $80 after a $50 mail-in rebate.

Source

Tags: chocolate, LG, LG, LG Chocolate Touch, Touch, Verizon, Verizon

Verizon is releasing another member of the BlackBerry family with the BlackBerry Curve 8530. This one has Wi-Fi capacity that was not part of the previous version of the Curve.

The 8530 also has EV-DO, 256MB worth of flash memory, a 528MHz next generation processor, a 3.5mm headphone jack, music player with media keys, a 2.0 megapixel camera and camcorder as well as GPS support for geotagging pictures. If that isn’t enough, users have access to BlackBerry’s App World and can add up to 16GB of micro SD/SDHC card storage.

You’ll have to wait until November 20th to get the BlackBerry Curve 8530, and it will cost $99 after a $100 mail-in rebate and two-year agreement.

Source

Tags: 8530, BlackBerry, blackberry curve, BlackBerry Curve 8530, Cell Phones, Curve, Research In Motion, Verizon, Verizon

Verizon has recently unveiled a non-smart phone called the Convoy. If you happen to be in the market for one, then you might appreciate this guy.

The Convoy features messaging, a personal organizer, a speakerphone, Bluetooth, and a two megapixel camera. It also has support for Verizon’s push to talk network, as well as GPS with access to the VZ Navigator.

You’ll have to wait until November 15th to get your hands on this one, and it costs $49.99 with a $50 mail-in rebate.

(more…)

Tags: Cell Phones, Convoy, Samsung, Samsung, Samsung Convoy, Verizon, Verizon

Over a thousand new educational eBooks and apps are now available over at Shmoop, providing a wide array of content and educational material for the iPhone, Amazon Kindle and Barnes & Noble Nook. Shmoop is the known #1 high school educational publisher for the Amazon Kindle and has likewise gained popularity as well thanks to the new eReader device from Barnes & Noble. As far as the iPhone users are concerned, over 200 learning apps are available, accounting for more than 3% of all apps in the education category. Check them out and see what eBook suits you best!

(Source) Press

Tags: accounting, amazon kindle, apps, barnes noble, Cell Phones, ebooks, education category, educational material, educational publisher, iPhone, iPhone, Mobile News, nook, popularity, Portable Devices, suits, well thanks

iPhone customization includes finding the right tone or alert to make your device stand out above the rest. And now thanks to Sony Creative Software, you have a large number of ringtones to choose from. With the release of the 1,000 Ringtones DVD, personalize your email alerts, incoming calls and text messages according to your liking. Over 1,000 ringtone files in .m4r format are grouped in three categories which should make it easier for iPhone users to pick the tone of their choice.

The 1,000 Ringtones DVD from Sony Creative Software is now available for purchase or online for only $19.95.

(Source) Press

Tags: Apple, Cell Phones, creative software, customization, email, incoming calls, iPhone, iPhone, ringtone files, ringtones, Sony, text messages

The Nokia X3, a mobile phone many of us may recall that launched in September has gained the nod of the FCC. This phone is not 3G capable but comes armed with an array of features such as a 3.2 megapixel camera, FM radio, stereo speakers, micro SD expansion ports and dedicated music keys. Though there is no word on who among AT&T and T-Mobile will be carrying it, The Nokia X3 will retail for about $169.

(Source) Mobile Crunch

Tags: array, expansion ports, fcc, fcc approval, fm radio, mobile phone, music, nod, Nokia, Nokia, radio stereo, stereo speakers, T-Mobile, x3

Here is an innovative casing for the iPhone that should prolong the iPhone’s battery life. IvySkin has released a new casing, one that not only protects you iPhone but also notifies you to first drain your device’s battery before using it, a practice that is often reminded of us. Not only that, it also comes with a Xylo touch-thru case which should make your iPhone easier to use compared to other cases which make it harder for you to control. With the IvySkin Smartcase you are getting premium power and protection for your valued device.

You can purchase the IvySkin Smartcase from their website.

(Source) Press

Tags: Accessories, Apple, battery life, casing, glass touch, iPhone, iPhone, premium power